Sometimes Operator or  View only Operator cannot see any devices in ACS 3

Fig 1

 

Step 1

Solution 1: Make the device as “KNOWN ” by system admin  first     or

 

Fig 2

 

Solution2 : set system parameter 49 as “TRUE” so that all devices are seen as “KNOWN”

Fig 3

 

then  Step 2 :  Assign a User Group to a sub network for that View Only operator named “Machinemonitor”

Fig 4

Fig 5 – Now View Only Operator can see the routers

 

Edited by HL 24 May 2024