In some situations it may be necessary to reset the router to factory default settings.

There are two ways the router can be reset – software reset or hardware reset:

Warning: This will wipe all settings so ensure you have everything you need to get back online written down somewhere.

Software Reset

Go to System Maintenance >> Reboot System on the web page. The following screen will appear. Choose Using factory default configuration and click OK. After few seconds, the router will reboot with all settings back to to the factory default.

Hardware reset

This is the only option if you are unable to login to the router or have forgotten the admin password.

The factory reset button is located on the front, back or side panel of the router depending on the router model.

The pictures below indicate the position of factory reset button on various DrayTek router models.

Vigor2860 (Front panel)


Vigor2120 (Side panel)


Vigor2760 (Rear panel)

Follow the procedures below to reset the router to factory default settings.

  1.  Power off the router.
  2.  Power on the router. Using  a paper clip or a pointed object press and hold the factory reset button for at least 5 seconds until the ACT LED light starts blinking rapidly. (The ACT LED blinks once per second during normal  operation)

3.   Release the factory reset button. The router will now restart and restore itself to factory default configuration.

4.   Once the router has restarted, use your web browser to connect to it using default IP address Login using the default username admin and password admin.