Sometimes it may be necessary to send Draytek Support captured screenshots of router pages, such as the Online Status page. There are a couple of ways to capture screenshots.

I. In Windows Operating Systems, pressing ALT+PRINT_SCREEN keys on the keyboard will take a screenshot of the current window being viewed. Then, paste the image into an image editor like MS Paint or even Microsoft Word.

II. Downloading a 3rd party application, such as MWSnap, can assist in capturing screenshots. More information on MWSnap can be found here: