Please verify your login username and password are correct with your ISP. Bigpond ADSL usually offers PPPoE authentication. If there is any different please consult with your ISP.

Step 1: Login to your DrayTek router. [See the Quick Start Guide included in the box for instructions or download it from our downloads page]

Step 2: Go to Internet Access

Step 3: Select PPPoE/PPPoA and “Enable” this profile

Step 4: Please make sure your “DSL Modem Settings” are:

VPI: 8
VCI: 35
Encapsulating Type: LLC/SNAP
Protocol: PPPoE
Modulation: Multimode

Step 5: Setup your username and password

username is:
username@bigpond or or

Step 6: Click ok

After 3 secs to 5 mins you sure have access to Internet. You can also go to Online Status to check your WAN status.