i-LAN Technology P/L (t/a DrayTek Australia) do not provide on-site assistance.

  1. We are an importer/vendor for DrayTek router products
  2. We do provide support for DrayTek customers via our on-line helpdesk  and phone support as well as warranty repair services
  3. There are a number of computer service companies that can provide on-site assistance. Many if these are listed in the yellow pages.
  4. There are a number of system integrators listed on our web site who will be able to provide on-site assistance. These are listed at: https://www.draytek.com.au/where-to-buy/