If you have encountered the ACS3 login page not loading, try the troubleshooting tips below:

Check the storage size with the command ‘df -h.’ It could be caused by the storage being maxed out. Allocate more resources to the ACS3 server.

Navigate to ‘/usr/local/mariadb-10.X.X-linux-systemd-x86_64/data.’ Check the MariaDB error log. The error log file ends with a .err extension, as shown in the screenshot below.

If you come across error logs resembling the one below,

2021-12-27 16:13:20 0 [ERROR] Could not open mysql.plugin table: “Unknown storage engine’Aria'”. Some plugins may be not loaded

2021-12-27 16:13:20 0 [ERROR] Failed to initialize plugins.

2021-12-27 16:13:20 0 [ERROR] Aborting

Remove the aria_log files located in the same folder.

If the issue still persists, kindly provide the error log and server log to support@draytek.com.au.

The server log can be found in /usr/local/vigoracs/VigorACS/standalone/log.