DrayTek offer 4 methods to upgrade firmware.

  1. The first way is to upgrade locally using the Firmware Upgrade Utility that DrayTek provides.
  2. The second way is to upgrade remotely by FTP client.
  3. The third way is to upgrade via Vigor Router’s Web UI.
  4. The 4th way is to force Vigor Router into TFTP mode which is used when a failure occur during normal firmware upgrade process.


1. Upgrade Firmware using the Firmware Upgrade Utility

A. Install Router Tools on a computer connected to one of the Vigor Router’s LAN ports.

B. Make sure the computer can ping Vigor’s LAN IP. ( Default IP is )

C. Run Router Tools > Firmware Upgrade Utility.

D. Input Vigor’s LAN IP manually or use the . . .button to select.

E. Enter the firmware file location or click the … button to browse to its location.

Note : There are two firmware file types:

    1. The .rst firmware format will put the router back to default settings after upgrading firmware.
    2. The .all firmware format will retain the settings after upgrading firmware.

F. Input the Admin Password if you’ve set one then click Send.

G. A progress bar will show the upgrading process.

H. When the firmware upgrade is successful, the following window will pop up.

If you get ‘Request Timeout. Transfer Abort ! ‘ check if the connection between the computer and the Vigor is active.

If you get ‘ Incorrect/No file name. Transfer Abort ! ‘ check if the firmware that you downloaded is the correct one for your Vigor.

Note, please turn off the Firewall protection while upgrading the firmware with Windows Vista. The Firewall function can be turned off via Control Panel >> Security Center >> Firewall.


2. Upgrade Firmware remotely by FTP.

A. Set a password for the Vigor Router via Administrator Password Setup.

B. Tick the “Allow Management from the Internet” option and ensure “FTP” is ticked via Router Web Configurator>Management Setup.

C. Make sure port 21 is available and hasn’t been redirected (Port Forwarded) to another PC. If it has, you’ll need to change the default ftp port from 21 to another port.

D. Use any FTP program to connect to the router’s public (WAN) IP address with the username ‘admin’ and the administrator password you set on the Vigor. A regular directory will appear as per the example shown below and you can now transfer the appropriate firmware .ALL file. (The .rst firmware file will clear the router settings back to factory default so that you will be unable to access it again after the firmware uploads until someone re-configures it locally).

E. Vigor will reboot until you close the ftp program. After that, it should come back online after a minute or two and you can login again to check if the firmware upgraded successfully.


3. Upgrade Firmware remotely by Vigor Web UI.

Only some new Vigor models such as the Vigor2910, Vigor2930, Vigor2950, Vigor2820, VigorPro 5300, VigorPro 5500 support upgrading firmware via the Web UI. The example below uses a Vigor2820.

A. Go to System Maintenance >> Firmware Upgrade page.

B. Click Browse button to select the firmware location.

C. Click Upgrade to start the upgrading.

D. Do not interrupt the connection during the firmware upgrading process. It’ll take a few minutes.

E. When the firmware is upgraded successfully, the following page will display. Then click the Restart button to restart Vigor.


4. Force Vigor Router into TFTP mode then do the firmware upgrade.

A. Press the Factory Reset button then power off and power on Vigor Router.

B. Release the Factory Reset button when the ACT LED and its neighbor LED blink simultaneously.
There are different LED blinking methods to show the TFTP mode status depending on the Vigor model:
B-1. Vigor2930/Vigor2950/VigorPro 5510: ACT LED blinks rapidly.
B-2. Vigor2910/Vigor2800: ACT LED & its neighbor LED blink simultaneously.
B-3. Vigor2820: The first row of the LEDs blink at the same time.

C. Open Firmware Upgrade Utility and key in Router IP manually.

The rest of the steps are same as 1. Upgrade Firmware using the Firmware Upgrade Utility.